These Terms of Use (the “Terms”) are an agreement between you and Jigsaw Lab LLC (“we”, “us”) for the use of Loopsluice: Ring Marble Puzzle (the “app”). By downloading, installing or using the app you agree to these Terms. If you do not agree, do not use the app.
1. License
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, for your own non-commercial use, in accordance with these Terms and the rules of the store you downloaded it from. We keep all rights in the app that are not expressly granted.
2. What you may not do
- copy, modify, reverse engineer, decompile or try to extract the source code of the app, except where the law allows it despite this restriction;
- remove or hide any notice of ownership, or resell, rent, lease or sublicense the app;
- use the app in a way that is unlawful, or that interferes with or disrupts the app or the stores it is distributed through;
- circumvent or tamper with purchase, subscription or licence checks.
3. Subscriptions and purchases
- Plans. Loopsluice: Ring Marble Puzzle offers auto-renewing subscription plans: Monthly, Yearly. The price and billing period are shown in the app and in the store before you confirm, in your local currency.
- Payment. Payment is charged to your Apple ID account (iOS) or Google Play account (Android) at confirmation of purchase.
- Free trial. A free trial (3 days on the Yearly plan, for new subscribers) is shown before you subscribe. Unless you cancel at least 24 hours before the trial ends, it converts to a paid subscription at the price shown. Any unused part of a free trial is forfeited when you purchase a subscription.
- Auto-renewal. Your subscription renews automatically at the price of your plan unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
- Manage or cancel. You can manage your subscription and turn off auto-renew in your account settings after purchase: on iPhone/iPad, Settings → your name → Subscriptions; on Android, Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription. You keep access until the end of the period you already paid for.
- Refunds. Purchases are handled by Apple or Google, so refund requests are decided by them under their policies. We cannot issue refunds for purchases made through the stores.
- Price changes. If a price changes, the store will tell you and, where required, ask for your consent before you are charged the new price. You may cancel before it applies.
- Lifetime purchase. A lifetime unlock is a one-time payment with no renewal. It applies to this app on the Apple ID or Google account that bought it, for as long as we offer the app, and can be restored with “Restore Purchases”.
- Consumable packs. Packs such as hint packs are one-time purchases that are used up as you use them. They are tied to your store account, are not restored by “Restore Purchases” once used, and are not refundable by us (refund requests go to Apple or Google).
- Optional videos. Free players may choose to watch a rewarded video from Google AdMob to earn a reward such as a hint. Videos are never required, are never shown between puzzles, and are not offered to Sluice Pass owners. See the Privacy Policy for the data involved.
- Free features. Features marked as free stay available without a subscription.
4. Your content and data
Content you create in the app stays yours. See our Privacy Policy for how information is handled. You are responsible for keeping your own backups of anything important; the app is not a backup service.
5. Intellectual property
The app, its design, text, graphics and code are owned by Jigsaw Lab LLC or its licensors and are protected by copyright and other laws. Names and logos of Apple, Google and other companies belong to their owners and are used only to identify their products.
6. Updates and changes to the app
We may update, change, suspend or discontinue features of the app at any time. Some updates may be required to keep using the app. We may change these Terms; the effective date above shows the current version, and continued use after a change means you accept it.
7. Disclaimer
The app is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the app will be uninterrupted or error-free. Nothing in the app is professional (medical, legal, financial or other) advice.
8. Limitation of liability
To the fullest extent permitted by law, Jigsaw Lab LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of the app. Our total liability for any claim relating to the app is limited to the amount you paid for the app in the 12 months before the claim. Some places do not allow these limits, so they may not apply to you, and nothing here limits rights you have under mandatory consumer law.
9. Termination
You may stop using the app at any time by deleting it (cancel any active subscription separately, see above). We may suspend or end your licence if you breach these Terms. Sections that by their nature should survive (such as intellectual property, disclaimer and liability) survive termination.
10. General
If any part of these Terms is found unenforceable, the rest stays in effect. These Terms (with Apple’s standard EULA for iOS) are the whole agreement between you and us about the app. Consumer-protection laws of the country where you live that cannot be waived continue to apply.
11. Contact
Jigsaw Lab LLC
Email: [email protected]
Support page: support.html